1. Introduction
This Privacy Policy outlines how Reloadium collects, uses, stores, and protects the personal information of its users ("Users", "you"). By using our services, you consent to the processing of your personal data as described in this policy.
2. Information Collection
We collect the following types of information:
Personal Identification Information: Name, address, date of birth, and email address provided during the registration process.
Payment Information: Bank account details and other financial information required for processing payments through our platform.
Communication Records: Details of the transactions and communications on our platform, including service rates and customer feedback.
3. Use of Information
The information you provide is used to:
Facilitate the provision of services you request.
Process payments and manage user transactions.
Enhance and personalize your user experience.
Communicate important notices and updates about our services.
Comply with legal obligations and regulatory requirements.
4. Data Sharing and Disclosure
We may share your information with:
Service Providers: Third parties who provide services on our behalf, such as payment processing and data management.
Legal Requirements: We may disclose your information if required by law or if necessary to protect the rights, property, or safety of our business, our users, or others.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These include encryption, firewalls, and secure server facilities. Our security practices are regularly reviewed and enhanced as necessary.
6. Data Retention
We retain personal information for as long as necessary to provide our services and as required by law. When we no longer need to retain your personal information, we will dispose of it in a secure manner.
7. Your Rights
Under the GDPR, you have the right to:
Access, correct, or delete your personal data.
Restrict the processing of your data.
Object to processing where appropriate.
Request the transfer of your data to another service provider (data portability).
8. International Data Transfers
Since we operate in Europe, your information may be processed anywhere within the European Economic Area (EEA). We will always protect your data in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our platform.
10. Contact Information
If you have any questions about this Privacy Policy or our treatment of your personal data, please contact us at contact@reloadium.com.